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Wolf Administration Reminds Pennsylvanians Experiencing Anxiety, Loneliness, Stress Amidst Holiday Season That They Are Not Alone


Harrisburg, PA - The Wolf Administration issued recommendations to help individuals and families stay safe during the 2020 holiday season. Families are encouraged to hold virtual gatherings to mitigate the risk of COVID-19 transmission. The CDC indicates that small household gatherings are a large contributor to the rise in COVID-19 cases, and exposure at these events can follow and spread once the holidays are over. 

The Administration strongly recommends against participating in holiday gatherings with individuals or groups outside of your household, especially for individuals who are at increased risk for severe COVID-19 infection, which includes older adults, individuals with certain medical conditions, and any resident of a long-term care facility.

“As COVID-19 cases continue to rise and as we enter flu season, it’s important that we continue to take this virus seriously. That means continuing to wear masks and forego social gatherings, even holiday gatherings, to protect those we love,” said Department of Human Services (DHS) Secretary Teresa Miller. “There are massive surges of positive COVID-19 cases in the majority of Pennsylvania counties, and protecting those most vulnerable for severe COVID-19 infection is critical. I urge everyone to remember the risks and do what we can to keep each other, our loved ones, and vulnerable people safe this holiday season.”

The departments of Health and Human Services have issued guidance to all long-term care facilities and nursing homes to go over with their residents to make sure they are safe over the holidays. Those who are at increased risk to severe illness from COVID-19 should avoid in-person gatherings with people who do not live in the same household.

Addressing the Needs of Older Adults During the Holidays

Under normal circumstances, the holiday season can be a stressful time for many people, including older adults. But this is a holiday season like no other, happening during what may be the most challenging year many have ever faced, particularly older adults who have been struggling throughout this year because of the lack of both family and personal connections.

The Pennsylvania Department of Aging’s Office of the Long-Term Care Ombudsman continues to connect with long-term care residents through virtual meetings via Zoom, Facetime or phone calls. The office has provided funds through the CARES Act to local ombudsman programs to use for technology and outdoor visitation, weather permitting.

The Ombudsman’s next Virtual Family Council meeting to support families of long-term care residents will be held Tuesday, December 29 from 4:30-6 p.m. PEERs (Pennsylvania Empowered Expert Residents) will join this meeting to discuss the COVID-19 pandemic from the long-term care resident’s perspective. PEERs are individuals living in long-term care settings who have been trained to advocate to improve the quality of life in their homes. To attend, email Jay Rotz at and use 'Virtual Family Council' in the subject line to receive meeting link and instructions. 

During December and January, the Pennsylvania Council on Aging’s (PCoA) Social Isolation Task Force is holding free, virtual, small-group, interactive sessions designed to help older adults safeguard their mental, spiritual, and physical health. Now more than ever, these tips and reminders are critically important. These sessions will also give seniors the chance to maximize the positive impact of the council’s interactive SOLO guide. Sign up for a session here.

The Department of Aging and Pennsylvania Council on Aging have worked throughout the pandemic on solutions to help older adults meet many challenges of this pandemic including social isolation. These efforts resulted in the development of resources and partnerships to help older adults connect with loved ones and stay mentally and physically healthy during the COVID-19 pandemic. Aging and its 52 Area Agencies on Aging, covering the commonwealth’s 67 counties, have continued to operate during the pandemic and offer virtual activities, including health and wellness programs. Find your local area agency on aging here.

These resources include: an online COVID-19 Resource guide for older adults, a new health and wellness guide titled Strengthening Older Lives Online (SOLO), and a family support forum called the Virtual Family Council, which holds bi-weekly virtual support meetings for families with loved ones who are living in long-term care facilities. Information about all of these resources can be found on the Department of Aging’s website, More information on the Virtual Family Council can be found here. The SOLO guide can be found here.

“Since the start of this pandemic, we have worked diligently to address the needs of older Pennsylvanians, especially those that were at risk of or actually socially isolated. The forced isolation of COVID-19 intensified this problem. So we adapted our services to provide support and resources to help Pennsylvania seniors maintain good mental and physical health and we want to ensure they are aware of these services especially during this holiday season,” said Secretary of Aging Robert Torres.         

Mental Health

People who experience feelings of anxiety or depression may experience more distress during the holiday season than during normal times. Given the challenges we are all currently facing, all Pennsylvanians should take extra care to be mindful of their mental health and tend to their overall health and wellness during this time. Check in with yourself, be honest about how you are feeling to yourself and your support network, and if you need someone to talk to or a little extra support, help is available.

DHS’ mental health support & referral helpline, Persevere PA, is available 24/7 and is a free resource staffed by skilled and compassionate caseworkers available to counsel Pennsylvanians struggling with anxiety and other challenging emotions. The helpline caseworkers can refer callers to community-based resources that can further help to meet individual needs. Pennsylvanians can contact Persevere PA at 1-855-284-2494. For TTY, dial 724-631-5600.

If you or someone you love is in crisis, the National Suicide Prevention Lifeline is available by calling 1-800-273-8255. The hotline is staffed 24/7 by trained counselors who can offer free, confidential support. Spanish speakers who need immediate assistance can call 1-888-628-9454. Help can also be accessed through the Crisis Text Line by texting “PA” to 741-741.

A Plain Communities Helpline is also available through WellSpan at Philhaven at 717-989-8661. The Plain Communities Outpatient Clinic provides high quality mental health care that is sensitive to the values of the plain sect community.

The stress and loneliness of this time may also make things harder for those currently battling a substance use disorder, but treatment and resources are available to help. The Department of Drug and Alcohol Programs’ Get Help Now helpline can be reached at 1-800-662-HELP.

For more information on the latest guidance on COVID-19, visit


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