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03/22/2018

Insurance Department Advises Consumers of Protections as Texas-Based Access Insurance Company Announces Liquidation

Harrisburg, PA - Insurance Commissioner Jessica Altman today announced a Texas court has issued an order of liquidation for Access Insurance Company, an auto insurer that has 42,785 policies in Pennsylvania.  The liquidation order was signed after the Texas Insurance Department determined Access Insurance to be insolvent. 

Altman assured Pennsylvanians who have auto insurance with Access Insurance Company that they continue to have coverage and can legally drive, but need to find new insurance with a different company within 30 days from the date the liquidation order was signed on March 13, or when their current Access Insurance Company policy expires, whichever is sooner.  Pennsylvania drivers need to find new coverage no later than April 12, as all Access Insurance Company policies will terminate at 11:59 p.m. on April 12.

“Pennsylvania drivers who have coverage through Access Insurance Company should file any claims that may arise at www.access.com, or by calling 1-866-747-6931, until their current policy expires or until April 12,” Altman said.  Claims filed during this period will be paid through the Pennsylvania Property and Casualty Insurance Guaranty Association.  

Cantilo & Bennett, L.L.P. of Austin, Texas has been appointed as the Special Deputy Receiver to manage the liquidation.  Policyholders with questions can contact them at www.accessinsurancesdr.com, or by calling 512-478-6000. 

Consumers who received policy renewal notices prior to March 13 should pay those premiums to ensure their coverage continues.  However, no policies can be renewed from March 13 on, so anyone whose policy renewal date is March 13 or later cannot renew that policy and must find new coverage.

“Pre-paid premiums will be refunded to policyholders as soon as practical.  Policyholders do not need to take any action to receive refunds,” Altman said.

Consumers with questions may also call the Pennsylvania Insurance Department Consumer Services Bureau at 1-877-881-6388, or use the link on the department’s homepage, www.insurance.pa.gov, to ask a question. 

MEDIA CONTACT: Ronald Ruman - 717-787-3289

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