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Commissioner Warns Consumers About Caller Posing as Insurance Department Employee Seeking Insurance Information


Harrisburg, PA - Insurance Commissioner Jessica Altman today warned consumers that the Pennsylvania Insurance Department has received complaints about an individual calling them claiming to be a department employee and attempting to get their insurance information.

The department recently received two complaints from Pittsburgh-area residents who received suspicious calls. In both cases, the caller asked about the consumers’ Medicare supplemental coverage and offered to visit their houses.

“The Insurance Department never makes unsolicited calls to consumers and we do not ‘sell’ insurance, so I’m extremely concerned that someone is attempting to lure individuals into giving up personal information using our department’s name,” Altman said. “Individuals should never give out personal or identifying information to anyone who calls them without warning.”

The Insurance Department has documented the complaints and is working to warn consumers through its website and Facebook and Twitter accounts.

“If a consumer has received an unsolicited, suspicious call from someone claiming to be from the Insurance Department, please contact us, as well as law enforcement,” Altman said.

Consumers who have received similar suspicious calls are urged to call the Insurance Department’s consumer hotline at 1-877-881-6388. Consumers should also the Pennsylvania Attorney General at 1-800-441-2555 and their local law enforcement.

MEDIA CONTACT: Elizabeth Rementer - 717-787-3289

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